Steps for the QuickBooks Multi User Mode not Working Issue

QuickBooks’ multi-user feature enables users to access the company file on different workstations connected to the same network. This mode can be run when you have QuickBooks license details correctly entered in the application. When there are issues with the same, it can lead to QuickBooks multi user mode not working error. The error can occur when the workstations try to launch a company file that is located on the server PC. To fix the QuickBooks multi-user not syncing issue, you can follow the steps provided in this article.

If you are unable to understand the steps or resolve the error code on your own, you can call us at 1-855-856-0042 to get assistance from our technical team.

What Possible Reasons can lead to the Cannot Switch to Multi-User Mode Issue?

If your QuickBooks keeps opening in single user mode, the following reasons might be responsible –

• QuickBooks is not installed on your server PC, which is preventing you from accessing the multi-user mode on the workstation.
• Windows firewall is causing an obstruction and is not allowing communication between user computers.
• The QuickBooks database service, which is essential to access the multi-user mode, is not working correctly.
• The hosting setup on your server PC is not correctly set, and you need to perform a reconfiguration.
• The DNS settings are not correctly set up, and they might be damaged or corrupted.

Recommended to read: How to fix QuickBooks black and white screen

Practical Methods to Address the QuickBooks Single User Mode cannot Switch Issue.

If your QuickBooks won’t switch to multi-user mode, you can follow the steps given below to address it –

Step 1 – Add your Server to Windows Host File to Establish a Connection

The multi-user error in QuickBooks Desktop can be eliminated by adding your server to the Windows host file.

1. Use Notepadon the computer that is facing the multi-user mode issue and access the windows host file located on the C
2. Access the host file by following this folder path – (C:\Windows\System32\Drivers\Etc\).
3. Next, open Notepad as an admin user and type the server’s IP address after the last IP address.
4. Use the Tabkey to type in the server name and click on Save from the File
5. Hit Exitand access the multi-user mode again to check the status of the error code.

Step 2 – Perform a Windows Firewall Configuration from the Control Panel

You can prevent firewall blockage by reconfiguring the Windows firewall settings.

1. From the Windows Startmenu, access the Control Panel and search for Windows Firewall from the search box.
2. Select the Allow an App through Windows Firewalloption to change the firewall settings.
3. Checkmark the Public List checkbox and hit OK to give effect to the next settings.
4. Lastly, rerun the multi-user mode in QuickBooks to check if the hosting issue is rectified.

Conclusion

The QuickBooks multi user mode not working issue can be reliably resolved using the solutions provided in this article. If the issue persists, you can call us at 1-855-856-0042 to get assistance from our QB ProAdvisor technical team.

Also read: Dealing with QuickBooks Error 6147 using easy methods