QuickBooks is a widely used online application used religiously in the accounting world to maintain financial exchanges effectively. Sometimes due to some gaps and glitches in the coding, errors may occur which can disrupt the smooth running experience of the application. Sometimes, even QuickBooks closes unexpectedly due to multiple errors.
QuickBooks closes unexpectedly a commonly reported issue where the application stops responding to any stimulus completely. The error message covers the screen as ‘QuickBooks stopped working’ or ‘some issue has stopped QuickBooks from working. Windows is looking into this problem.’
We will discuss in detail this issue and what can be done to resolve it. However, if you have any doubts you can contact our support team for guidance.
Symptoms of QuickBooks Sudden Shutdown:
To confirm QuickBooks Sudden Shutdown, you will find these symptoms on your computer.
- QuickBooks starts responding slowly and eventually becomes unresponsive.
- QuickBooks shows no response to mouse clicks and button presses.
- The windows start to show a grey screen.
- The Windows system becomes unresponsive and blacks out.
- QuickBooks shut down completely when you try to open the company file.
Read more :- QuickBooks subscription has lapsed
Possible Causes for the QuickBooks Sudden Shutdown
There could be various reasons responsible for the QuickBooks sudden shutdown such as:
- Damaged Windows: The Windows operating system is either damaged due to virus infection or is outdated.
- Corrupted Hard Disk: The hard drive of your computer has been damaged or corrupted by the presence of the virus.
- Damaged Installation File: The QuickBooks Installation file is either corrupted due to a virus or completely damaged.
- Missing File: QBWUSER.INI file might be missing from the installation folder.
- The Incorrect Name of the Company File: Incorrect Extension or long name of the company file name having more characters than the maximum allowed limit can corrupt the file.
Things to Keep in Mind Before Fixing the Sudden Shutdown of the QuickBooks Application:
Before solving this issue in the QuickBooks application, make sure you have
- Updated QuickBooks to its latest version.
- Turned the Antivirus software off.
- Set the correct name of the company file name.
- Log in to Windows with administrative rights.
Resolving Sudden Shut down of the QuickBooks Application:
To completely eliminate this issue in the QuickBooks application, try these approaches:
Method 1: Download QuickBooks Tool Hub
- Open the QuickBooks.exe file from the Programs file and agree to all the ‘Terms and Conditions.
- Choose a folder to locate and store the installation file and click Next.
- In the new dialogue box, click on ‘Install’ and wait till the installation process is successfully finished.
- After installation hit the ‘Finish’ button and close the installation windows. Now launch the QuickBooks Tool Hub to start using the application.
Summing Up
We have clubbed together all essential information regarding QuickBooks closes unexpectedly issue. The factors responsible for this error will help you check this error to avoid recurrence. Hopefully, the quick solutions explained above will help you rectify this issue. Even after this, if you need any help you can dial +1 800-579-9430 for support.
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