Booking a flight with Lufthansa Airlines can be a breeze, but managing your flight booking can sometimes be a bit more complicated. Whether you need to make changes to your itinerary, check-in for your flight, or have questions about your booking, Lufthansa provides multiple options for you to manage your flight booking. In this article, we will go over the different ways you can manage your flight booking with Lufthansa Airlines.
Accessing Your Booking Online
One of the easiest ways to manage your flight booking with Lufthansa is by accessing your booking online. The Lufthansa website allows you to view and make changes to your booking using your booking reference number and last name. Once you are logged in, you will be able to view your itinerary, make changes to your flight details, add extra services such as baggage or seat selection, and print your itinerary.
Managing Your Booking on the Mobile App
Lufthansa also offers a mobile app for iOS and Android devices, which allows you to access and manage your booking on the go. The app allows you to view and change your booking, check-in online, and access your e-ticket. It also provides you with push notifications for important updates about your flight. This is a convenient option for those who are always on the move and prefer to manage their bookings from their mobile devices.
Calling Customer Service
If you prefer to speak to a live person, you can also call Lufthansa’s customer service to make changes to your booking or ask any questions about your flight. The customer service team is available to assist you with any issues or questions you may have regarding your booking, including changes or cancellations. You can find the phone number on the Lufthansa website under the “Contact” section.
Visiting a Lufthansa Airport Counter or Ticket Office
Another option for managing your flight booking is by visiting a Lufthansa airport counter or ticket office. The representatives at the counter can assist you in person with check-in, baggage, seat selection, and any other information you may need. This is a great option for those who prefer face-to-face interaction or who may have more complex issues to resolve.
Live Chat and Email Support
Lufthansa also offers a live chat service on their website which allows you to speak to a customer service representative in real-time. This option is available 24/7 and you can use it to get quick answers or assistance. If you prefer to send an email, you can use the contact form provided on the Lufthansa website to send a message to the customer service team. They will respond to your message as soon as possible.
Checking Your Booking Class
It’s important to know what booking class you have when you are traveling with Lufthansa. Your booking class determines the fare you paid for your ticket and the level of service you will receive on your flight. You can check your booking class by looking at your itinerary, your e-ticket, or by contacting Lufthansa customer service. The booking class will typically be a letter such as “E” for economy, “B” for business, or “F” for first class.
COVID-19 Testing Requirements
Due to the ongoing COVID-19 pandemic, Lufthansa, along with other airlines, may require a negative COVID-19 PCR test result, taken within a specific